The Ultimate Guide to Resetting Your DoorDash Acceptance Rate (2024)

The Ultimate Guide to Resetting Your DoorDash Acceptance Rate

DoorDash is one of the leading food delivery services in the United States. If you’re a DoorDash driver, you probably know that your acceptance rate is one of the most critical metrics you need to monitor to keep your job as a Dasher.

Your acceptance rate shows your willingness to accept delivery orders as they come in. If your acceptance rate falls below DoorDash’s requirements, you risk losing your job or getting suspended from the platform.

Fortunately, you can reset your acceptance rate if it falls too low. In this article, we’ll discuss all the methods you can use to reset your DoorDash acceptance rate to improve your chances of keeping your job.

Table of Contents

1. What is DoorDash Acceptance Rate?
2. Why is DoorDash Acceptance Rate Important?
3. What is the Minimum Acceptance Rate for DoorDash?
4. How to Check Your DoorDash Acceptance Rate
5. How Your Acceptance Rate Affects Your Income
6. How Your Acceptance Rate Affects Your Ratings
7. How to Reset Your DoorDash Acceptance Rate
a. Dash Now or Schedule Later
b. Pause Dash
c. Dash Automatic Decline
d. Accept and Unassign Orders
e. Wait for the 7-Day Reset
f. Contact DoorDash Support
g. Create a New Account
8. DoorDash Acceptance Rate FAQs
a. Does DoorDash Still Deactivate for Low Acceptance Rate?
b. What is the Best Way to Keep My Acceptance Rate High?
c. How to Increase My Acceptance Rate?
d. Can I Change My Acceptance Rate After Completing an Order?
e. What is the Minimum Time Required to Wait for a 7-Day Reset?
f. Will My Acceptance Rate Reset if I Change my City or State?
g. Do I Lose My Earnings if My Acceptance Rate Drops Too Low?
h. Can I See my Acceptance Rate for Individual Restaurants?

1. What is DoorDash Acceptance Rate?

The DoorDash acceptance rate is the percentage of delivery orders you accept versus the total number of orders you receive while logged into your DoorDash driver app. Your acceptance rate determines whether DoorDash will continue to allow you to receive delivery requests.

2. Why is DoorDash Acceptance Rate Important?

DoorDash uses the acceptance rate metric to determine the driver’s reliability and willingness to accept orders. If your acceptance rate is too low, it may indicate that you are not a reliable delivery driver, or you may not be willing to accept orders.

If your acceptance rate falls below DoorDash’s requirement, you risk deactivation or getting suspended from the platform. Therefore, you should try to keep your acceptance rate high to maintain your job as a Dasher.

3. What is the Minimum Acceptance Rate for DoorDash?

DoorDash does not disclose the exact acceptance rate drivers need to maintain to keep their job. However, anecdotal evidence suggests that your acceptance rate should stay above 70% to avoid getting deactivated.

4. How to Check Your DoorDash Acceptance Rate

To check your DoorDash acceptance rate, click on the “Account” tab in your driver app. Then, click on “Stats” and “Acceptance.” You can view your current acceptance rate, as well as your acceptance rate for the previous seven days.

5. How Your Acceptance Rate Affects Your Income

Your acceptance rate does impact your earnings as a DoorDash driver. If your acceptance rate is too low, you’ll receive fewer delivery requests, leading to lower profits. You may also miss out on bonuses and promotions that require a minimum acceptance rate.

6. How Your Acceptance Rate Affects Your Ratings

Your acceptance rate also affects your overall rating on the DoorDash platform. If you consistently deny delivery requests, your customers may leave negative reviews, which can further harm your ratings. Low ratings can lead to reduced earnings and fewer delivery requests.

7. How to Reset Your DoorDash Acceptance Rate

If your acceptance rate falls too low, there are several ways you can reset the metric to improve your chances of keeping your job:

a. Dash Now or Schedule Later

The “Dash Now” and “Schedule Later” options allow you to choose when you want to receive delivery requests. By default, DoorDash sends you requests as they come in, but using these features, you can schedule your work hours to avoid getting low-quality offers that may harm your acceptance rate.

b. Pause Dash

If you need a break or if you’re unable to accept any delivery requests, you can pause your dash. Pausing your dash means that you’re temporarily unavailable to receive requests. This will prevent further deliveries from being sent to you, allowing you to focus on improving your acceptance rate.

c. Dash Automatic Decline

In your app’s “Preferences” section, you can set up an automatic decline for low-paying delivery requests. You can set your minimum delivery pay threshold, and DoorDash will automatically decline any delivery requests that do not meet your requirements. This will help you avoid low-quality orders and improve your acceptance rate.

d. Accept and Unassign Orders

If you accidentally accept a delivery request or if the order becomes too complicated, you can unassign yourself from the delivery. This will not harm your acceptance rate since you are not declining the request outright.

e. Wait for the 7-Day Reset

DoorDash resets your acceptance rate every seven days. This means that any low-quality orders you declined or missed will no longer affect your acceptance rate after one week.

f. Contact DoorDash Support

If you have a legitimate reason for declining delivery requests, you can contact DoorDash support and explain your situation. They may be able to help you reset your acceptance rate manually or assist you in improving it.

g. Create a New Account

Creating a new account should be your last resort since it goes against DoorDash’s terms and conditions. However, if your account has been deactivated, creating a new one may be your only option.

8. DoorDash Acceptance Rate FAQs

a. Does DoorDash Still Deactivate for Low Acceptance Rate?

Yes, DoorDash may still deactivate your account if your acceptance rate falls too low. Even though they do not disclose the exact acceptance rate requirement, anecdotal evidence suggests that your acceptance rate should be at least 70% to avoid deactivation.

b. What is the Best Way to Keep My Acceptance Rate High?

To keep your acceptance rate high, you should try to accept as many delivery requests as possible. However, you should also avoid accepting orders that pay too little or are too far away from your location. Using the “Dash Now” or “Schedule Later” feature can help you choose higher-paying orders and avoid those that would hurt your acceptance rate.

c. How to Increase My Acceptance Rate?

To increase your acceptance rate, you can follow several strategies such as accepting more orders, pausing your dash to avoid low-quality requests, and using the automatic decline feature to avoid unprofitable orders. You can also try to improve your communication with customers to avoid negative reviews that may harm your acceptance rate and overall ratings.

d. Can I Change My Acceptance Rate After Completing an Order?

No, once you accept a delivery request and complete it, the acceptance rate associated with that order cannot be changed.

e. What is the Minimum Time Required to Wait for a 7-Day Reset?

The reset period for your acceptance rate is seven days. This means that any delivery requests you denied or missed will no longer affect your acceptance rate after one week.

f. Will My Acceptance Rate Reset if I Change my City or State?

No, changing your city or state will not reset your acceptance rate since the metric is based on your performance as a DoorDash driver, not your location.

g. Do I Lose My Earnings if My Acceptance Rate Drops Too Low?

No, you do not lose your earnings if your acceptance rate drops too low. However, you may miss out on bonuses and promotions that require a minimum acceptance rate.

h. Can I See my Acceptance Rate for Individual Restaurants?

No, you cannot view your acceptance rate for individual restaurants. The acceptance rate is calculated based on your performance for all the delivery requests you receive while logged into your DoorDash driver app.

In conclusion, your acceptance rate is essential to maintaining your job as a DoorDash driver. By using the methods discussed in this article, you can improve or reset your acceptance rate to avoid deactivation and earn more profits on the platform. Remember to keep track of your acceptance rate regularly and take action to keep it high.

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The Ultimate Guide to Resetting Your DoorDash Acceptance Rate (2024)
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